Page last updated on 11th June 2026

We believe that Octopus Energy is now responsible for Affect Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Yu Energy are responsible for Ampower UK customers. Therefore we are connecting you with Yu Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Angelic Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Atlantic Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Avid Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for Avro Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Beam Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas are responsible for Better Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that OVO Energy are responsible for Boost Energy customers. Therefore we are connecting you with OVO who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Breeze customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Brilliant Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas are responsible for Bristol Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that British Gas are responsible for British Gas Evolve customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for Bulb customers. Therefore we are connecting you with Octopus who will be responsible for taking your request forward.

We believe that SSE are responsible for Cardiff Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for CitizEn Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Shell Energy are responsible for Colorado Energy customers. Therefore we are connecting you with Shell Energy who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that Scottish Power is now responsible for Daisy Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

Eon have informed us that Eon Next are responsible for smart meter installations, so you'll be redirected there.

We are redirecting you to the E.ON Next smart meter webpage. You can continue your smart meter journey at their website. They will take your request forward.

If you are a prepay customer you will need to visit Boost Energy at www.boostpower.co.uk/smart-meters. They will be responsible for taking you request forward.

We believe that Octopus Energy is now responsible for Engie customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Enstroga customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that So Energy is now responsible for ESB customers. Therefore we are connecting you with So Energy who will be responsible for taking your request forward.

We believe that Utilita is now responsible for Eversmart customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Extra Energy customers. Therefore we will connect you with Scottish Power who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for First Utility customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for Fosse Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that Green Star Energy is now responsible for Future Energy customers. Therefore we are connecting you with Green Star Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Gen4U customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Bulb Energy is now responsible for GnErgy customers. Therefore we will connect you with Bulb who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Shell Energy is now responsible for Goto Energy customers. Therefore we will connect you with Shell energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Great North Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF Energy is now responsible for Green Network Energy customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Green Star Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Hub Energy customers (formerly Gulf Gas and Power). Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

If you would like a smart meter installed, please get in touch with Homeshift using the contact number on your latest energy bill.

We believe that E.ON Next is now responsible for Hub Energy customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Igloo Energy customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Iresa customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for iSupply Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Tomato Energy customers. We will take you Tomato Energy's landing page for more information, but we suggest waiting until you've officially switched over to British Gas before requesting your smart meter.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that OVO Energy is now responsible for Lumo customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for MoneyPlus Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Nabuh Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Neon Reef Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that E.ON is now responsible for Npower Select customers. Therefore we will connect you with E.ON who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Npower Select customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Utilita are responsible for Omni Energy customers. Therefore we are connecting you to Utilita who will be responsible for taking your request forward.

We beleive that Scottish Power is now responsible for Orbit Energy customers. Therefore we will connect you with Scottish Power who will be responsible with taking your request forward.

We believe that Utilita is now responsible for Our Power customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that British Gas is now responsible for People's Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for PFP Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Powershop customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Shell Energy is now responsible for Pure Planet customers. Therefore we will connect you with Shell Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Qwest Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Ram Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Rebel Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Robin Hood Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

Scottish Gas have told us that British Gas is responsible for providing smart meters on their behalf. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

Scottish Hydro have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Shell Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward. If you are a former Shell customer and haven't seen an email from Octopus, please get in touch with them.

We believe that British Gas is now responsible for Simplicity Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Spark Energy customers. Therefore we will connect you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Southend Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Snowdrop Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Social Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that EDF are responsible for Solarplicity customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

We believe that OVO energy are responsible for SSE customers. Therefore we are connecting you with OVO who will be responsible for taking your request forward.

Swalec have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

Symbio Energy have told us that E.ON NEXT is responsible for providing smart meters on their behalf. Therefore we will connect you with E.ON NEXT who will be responsible for taking your request forward.

We believe that British Gas is now responsible for The Leccy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas are responsible for Together Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Tonik Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that EDF Energy are responsible for Toto Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for UKEIH customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for Usio Energy customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for Utility Point customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We believe that E.ON are responsible for Wasp Energy customers. Therefore we are connecting you with E.ON who will be responsible for taking your request forward.

White Rose Energy customers are now managed by British Gas.

We believe that E.ON are responsible for Wigan Warriors Energy customers. Therefore we are connecting you with E.ON who will be responsible for taking your request forward.

We beleive that Scottish Power is now responsible for Yorkshire Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Your Energy Sussex customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Zebra Power customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that EDF is now responsible for Zog Energy customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We are redirecting you.

Meet Britain’s ‘space stretchers’

With house prices remaining high and moving costs mounting, homeowners in Britain are reshaping the homes they’ve already got to save money. Smart Energy GB have teamed up with TV interior designer Laurence Llewelyn-Bowen to discover how families are stretching their home to match their changing needs.

Why are so many homeowners staying put?

With the average UK house price rising by around 30% over the past decade, more and more homeowners are choosing to adapt rather than relocate. In a new study of 2,000 homeowners, three quarters (75%) said they had considered reimagining their home to make better use of every square foot.

The cost of moving is the biggest driver. Almost half (48%) say the main reason they're choosing to renovate rather than relocate is the price of the move itself, and with fees, taxes and other expenses quickly adding up, more than half (58%) believe upgrading their existing home is far more cost-effective than starting again somewhere new.

The mood has shifted to making the most of the space you have, as the average homeowner is now staying put for 17 years and only one in five (22%) say they would prefer to move house rather than adapt their existing space.

By making a few simple changes today, such as getting a smart meter, households can keep track of how a newly adapted home changes the way they use energy.

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Laurence Llewelyn-Bowen meets Britain's 'space stretchers'

Self-confessed 'space stretcher' Laurence Llewelyn-Bowen met two households who have adapted their homes in inventive ways — from multi-purpose living to multi-generational layouts, to discover how they're squeezing every inch out of their space.

: [00:00] Laurence (voiceover): With moving house so costly and disruptive, more and more homeowners are reimagining their spaces to make the most of every square foot. Now, being something of a space stretcher myself, I'm off to meet two households to see what changes they've made and how it affects their energy usage.
[00:16] Laurence: So, what motivated you to change your home?
[00:18] Homeowner: My mum got poorly. She was my dad's carer. So, we had plenty of space, so we thought, "Right, how could we change this so that they could move in?"
[00:24] Homeowner: I wanted to work from home. I'm a baker and baking from home just makes more sense.
[00:30] Laurence: Talk me through the list of things you actually altered.
[00:32] Homeowner: The first thing, we had to put the stairlift in. – Yeah. A shower room that they could access easily. We had to vacate our dining room space, to make them a living room.
[00:40] Laurence: But it's not just you here as well, because your partner, Charles, works from home as well. – Yes.
[00:44] Homeowner: So, there is the whole bottom floor, which is essentially where I work.
[00:47] Laurence / Homeowner: – "Cake Zone"? – "Cake Zone". And then upstairs is "Charles Zone".
[00:51] Laurence: What kind of impact do those changes have on your energy usage?
[00:54] Homeowner: Having more people living in the house – Yeah – is the major impact. – Yeah. And obviously elderly people need more heating, twice as many showers. So, when you think about it logically, bills were bound to go up.
[01:06] Laurence: So, I can see you've got a smart meter display, are you using that to track your usage?
[01:09] Homeowner: Yeah, it kind of keeps us in control of what we're using. When the oven is on, I can definitely tell a difference. I think it's super important to be able to see how much your energy is going up.
[01:17] Laurence: Do you find that you've changed the way that you do things because of what you see on the display?
[01:22] Homeowner: We did install thermostats when they moved in on all of the radiators. And if we're cooking, we try to think, "Right, Mum's having a fish pie. We'll have something that goes in the oven." – So we're only putting the oven on once. – Gosh, yeah!
[01:31] Laurence: Do you find you're using your hairdryer less?
[01:33] Homeowner: Very!
[01:34] Laurence (voiceover): It's been wonderful seeing the creativity that people use to make the most of every square foot, which is why having a smart meter makes sense. It allows you to see what energy you're using and encourages you to help make savings.
[01:48] On-screen text: Eligibility may vary. Consumer action required.
[01:50] Laurence: I'm just a bit worried about the G-Force.

Why homeowners are 'space stretching’?

For those staying put, a little creativity goes a long way. Almost half (48%) of homeowners who have already reconfigured rooms since buying their home say they'd happily do it again and space stretchers believe their changes will add an extra five years to the time they plan to stay.

Sentimental value of the home influenced a quarter (27%) of homeowners, who have already adapted their space, to make the decision to stay. This was driven by memories of children growing up there (52%), important life milestones from birthdays to marriages (52%) and simply wanting to stay near friendly neighbours (44%).

Popular ways to stretch your space

On average, space stretchers have invested more than £11,000 in maximising their home, yet believe they've saved over £22,000 by updating rather than uprooting. The most popular projects include:

Creating a multi-purpose guest room and office (35%)
Converting a loft into additional living space (21%)
Adapting a garage into a workspace (17%)
Adding a creative space for hobbies (11%)

Future-proofing the home with energy saving upgrades

While the main goal for many renovators (48%) was to simply create more useable space, two in five (40%) have also built in energy-saving measures to help future proof their home.

The most popular simple swap was getting a smart meter installed (77%), followed by fitting loft insulation (68%), LED lighting (67%) and solar panels (28%). The vast majority (85%) of those who made these changes did so to save money on bills, alongside future-proofing their home (33%) and reducing their carbon footprint (27%).

A smart meter is a natural fit for a home that's evolving. Three in five (59%) homeowners with a smart meter say it helps them better understand and manage their energy use across their newly adapted spaces — and it can also help households take advantage of energy reward schemes that incentivise using energy more flexibly, handy for anyone now spending more time at home in a newly converted office.