Statement in response to the National Audit Office’s report into the smart meter rollout – 14/06/23

Dan Brooke, CEO of Smart Energy GB, said:

“We welcome the NAO’s report, which recognises the important progress of the smart meter rollout in recent years and the substantial benefits that smart meters bring to households and businesses in Britain. The report identifies areas for improvement, but also highlights that past challenges have been largely overcome and that smart meters are helping people to reduce their energy use and save more money than ever before."

“Over 32 million smart meters have been installed in households and businesses, which is a significant achievement. Smart meters make it easier to track your energy use and make little changes that can save you money. Data from smart meters is also playing an increasingly important role in creating a cheaper, greener and more reliable energy system that is less reliant on expensive, imported oil and gas. Nearly 900,000 new meters were installed in the first three months of 2023 alone, and it’s important that we keep the momentum up so that as many people as possible can feel the many benefits of smart meters.”