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Smart Energy GB starts the search for a major delivery partner and national partners

The smart meter rollout will modernise the way we all buy and use gas and electricity, and Smart Energy GB is setting out to develop one of the most inspirational and engaging consumer campaigns that Britain has ever seen in order to bring this change to life.

The major delivery partner will be a trusted national retailer with an extensive footprint across Scotland, Wales and England, and will work with Smart Energy GB until the end of the campaign.

Smart Energy GB is also looking for national partners across England, Scotland and Wales to help engage particular audiences with characteristics that may act as barriers to realising the benefits of smart meters. In 2016, Smart Energy GB specifically wants to engage people with memory or learning impairments and their carers, prepayment customers, off-gas grid customers, district heating customers, social housing tenants and private tenants.

Both the major delivery partner and the national partners will be extremely well trusted amongst their communities, and will have credibility in talking about the smart meter rollout throughout their networks.

Sacha Deshmukh, chief executive of Smart Energy GB, said:

“Our task is to reach every household in Great Britain. Our success and ability to reach and engage the breadth of the British population is dependent on having partnerships from across the private, public and voluntary sectors, and we’re really excited to start talking to organisations that can help us engage consumers in a meaningful way.”


Notes to editors

Smart Energy GB has undertaken extensive research to inform its work with particular audiences with characteristics that may act as barriers to realising the benefits of smart meters, and to ensure that the partnerships programme is as robust and effective as possible in making sure that no one is left behind during the rollout.

About Smart Energy GB

Smart Energy GB is the not-for-profit campaign for the national smart meter rollout. It’s our task to help everyone in Great Britain understand smart meters, the national rollout and how to use their new meters to get their gas and electricity under control. Our national campaign has already begun and will reach all households and microbusinesses in England, Scotland and Wales.

About smart meters and the rollout

Smart meters will replace the traditional meters we currently have in our homes. They will provide consumers with accurate bills, near real time information on energy usage in pounds and pence, and greater control over their gas and electricity. The smart meter rollout is an essential technology upgrade, unprecedented in its scale, to improve Great Britain’s energy infrastructure. Between now and 2020, everyone across England, Scotland and Wales will be offered a smart meter by their energy supplier at no extra cost. Almost two million smart meters have already been installed. Find out how you can get a smart meter from your energy supplier.

Smart Energy GB media contacts

Alicia Painter: [email protected]; 0203 751 0745